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BCO5501 Business Process Engineering

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BCO5501 Business Process Engineering

0 Download2 Pages / 458 Words

Course Code: BCO5501
University: Victoria University

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

Question:
Describe about the Business Process Engineering.
 

Answer:
SAP Work Flow Design
Organizational Plan: The organizational units are order receivable department, sales department, accounts department, installation department and warehouse. The jobs available in the organization are order clerk, sales staff, accountant, installation management, installer, warehouse staff and delivery person/driver.
Activities: 

Activity name

Description

Check order and client type

The order clerk check the order request by the client including client type

Evaluate Order Payment

The accounts department check if order exceeds credit limit. Then the client is asked to make payment for exceeded cost

Enter new client

The sales person registers a new system with the organization

Create credit limit

The accounts department evaluate new client and establish a credit limit

Site Visit

After each order is requested that requires site visit, the sales representative visit the site

Schedule installation

The tasks that need installation are scheduled or rescheduled based on the work

Delivery

The driver receive the order and make delivery. After each delivery the signed docket is delivered to the accounts department

Make Payment

The client make payment for each of their order either as exceeded purchase cost or normal credited cost

 
Defining Activities:

Activity name

Assigned to

Type

When Assigned

Reason for selection of type and when assigned

Check order and client type

Order Receiving

Job

Run time

The process include intervention of different departments and it should be done as soon as a order is received

Evaluate Order Payment

Accounts Staff

Position

Run time

The work is done by only account staff and it is done as soon as they get order details

Enter new client

Client Registration

Job

Run time

This activity is includes various other processes and departments. The sales staff register a client as soon as they show interest in placing order

Create credit limit

Client Credit Limit Identification

Job

Run time

This activity requires getting data from the sales staff directly. The process is imitated as soon as a new client is registered

Site Visit

Sales Staff

Position

Define time

The staff visit the site alone and communicate with the client regarding order details. The site are vested in mutually agreed time

Schedule installation

Installation Manager

Position

Define time

The installation manager along schedule the installation time as per free spot available.

Delivery

 

 

Define Time

 

Make Payment

Client

User

Define Time

The user only make the payment for each order they place. The time for use payment is not bound to a specific time

Bibliography:
Allweyer, T., 2016. BPMN 2.0: introduction to the standard for business process modeling. BoD–Books on Demand.
Carvallo, P., Cavalli, A.R., Mallouli, W. and Rios, E., 2017, May. Multi-cloud applications security monitoring. In International Conference on Green, Pervasive, and Cloud Computing (pp. 748-758). Springer, Cham.

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