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BCO5501 Business Process Engineering
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BCO5501 Business Process Engineering
0 Download2 Pages / 458 Words
Course Code: BCO5501
University: Victoria University
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: Australia
Question:
Describe about the Business Process Engineering.
Answer:
SAP Work Flow Design
Organizational Plan: The organizational units are order receivable department, sales department, accounts department, installation department and warehouse. The jobs available in the organization are order clerk, sales staff, accountant, installation management, installer, warehouse staff and delivery person/driver.
Activities:
Activity name
Description
Check order and client type
The order clerk check the order request by the client including client type
Evaluate Order Payment
The accounts department check if order exceeds credit limit. Then the client is asked to make payment for exceeded cost
Enter new client
The sales person registers a new system with the organization
Create credit limit
The accounts department evaluate new client and establish a credit limit
Site Visit
After each order is requested that requires site visit, the sales representative visit the site
Schedule installation
The tasks that need installation are scheduled or rescheduled based on the work
Delivery
The driver receive the order and make delivery. After each delivery the signed docket is delivered to the accounts department
Make Payment
The client make payment for each of their order either as exceeded purchase cost or normal credited cost
Defining Activities:
Activity name
Assigned to
Type
When Assigned
Reason for selection of type and when assigned
Check order and client type
Order Receiving
Job
Run time
The process include intervention of different departments and it should be done as soon as a order is received
Evaluate Order Payment
Accounts Staff
Position
Run time
The work is done by only account staff and it is done as soon as they get order details
Enter new client
Client Registration
Job
Run time
This activity is includes various other processes and departments. The sales staff register a client as soon as they show interest in placing order
Create credit limit
Client Credit Limit Identification
Job
Run time
This activity requires getting data from the sales staff directly. The process is imitated as soon as a new client is registered
Site Visit
Sales Staff
Position
Define time
The staff visit the site alone and communicate with the client regarding order details. The site are vested in mutually agreed time
Schedule installation
Installation Manager
Position
Define time
The installation manager along schedule the installation time as per free spot available.
Delivery
Define Time
Make Payment
Client
User
Define Time
The user only make the payment for each order they place. The time for use payment is not bound to a specific time
Bibliography:
Allweyer, T., 2016. BPMN 2.0: introduction to the standard for business process modeling. BoD–Books on Demand.
Carvallo, P., Cavalli, A.R., Mallouli, W. and Rios, E., 2017, May. Multi-cloud applications security monitoring. In International Conference on Green, Pervasive, and Cloud Computing (pp. 748-758). Springer, Cham.
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