Free Samples
BHO2434 Consumer Behaviour
.cms-body-content table{width:100%!important;} #subhidecontent{ position: relative;
overflow-x: auto;
width: 100%;}
BHO2434 Consumer Behaviour
0 Download7 Pages / 1,604 Words
Course Code: BHO2434
University: Victoria University
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: Australia
Question:
Based on the questionnaires designed by all students, a final questionnaire will be developed by the unit coordinator. In pair pilot test this Final Questionnaire by administering it to ten people by way of a convenience sampling technique. These people must all be over 18 years old and have previously travelled either domestically or internationally or both and bought luxury goods and products during their trips. You can administer the questionnaire face-to-face, by telephone or online. All respondents will be asked to sign that their completion of the questionnaire is authentic to verify the fieldwork component of the assignment has been properly completed.
Your reasons for selecting the particular method of survey administration used? What were the advantages and disadvantages of using this method?
Was the administration procedure a success i.e., did respondents understand the questions (look confused or ask questions)? was there missing data (i.e., skipped questions)? on average, how long it take for respondents to complete the survey?
What suggestions would you make for improving the administration procedure used?
What, if any changes, would you make to the questionnaire before administering it to a larger group of respondents?
On reflection, what were the key lessons you learnt from the survey administration process?
Answer:
Introduction
Questionnaire can be described as a vital research instrument that consists of a series of questions and it is used to gather information from the respondents. Questionnaires can be of different types and they can be in the written form, and are thus carried out through post, computer, telephone, or by face to face. Questionnaires provides the efficient, quick and cheap way of gaining large chunk of information through a small or large number of samples (Neuman 2012). This study is based on designing and developing a questionnaire that will help in conducting a pair pilot test for the administration of the final questionnaire. The study will also cite the reasons for selecting a particular method of administration the survey, was the administration process a success, what are the suggestions of improving the administration procedure, changes that can be brought to the questionnaire before beginning the procedure if administering the survey to a larger group, and a final reflection on the key lessons learnt from the administration procedure.
Administration procedure and its rationale
The administration procedure selected for this study is a face to face administration of the questionnaire. Face to face is selected because it enables the interviewer to directly ask the respondents in person and is similar to conducting an interview. This allows an interviewer to explain every question to the respondent and helps the interviewer to probe out the answer. It has an advantage over the telephonic interviews, the respondents are than willing to give longer periods of time to provide responses to the questions that are asked face to face through a questionnaire that has already been designed. The face to face interviews is selected due to it dynamic nature and the questions although set out already, there is a big chance of reducing any wrong information that might enter in to the responses. The face to face interviews is conducted depending on the availability of the person, and it can be longer than the other administering procedures. This sort of administering procedure leads to accurate responses and tend to have higher response rates (Irvine, Drew and Sainsbury 2013).
Advantages of face to face administration of questionnaire:
Accurate screening: face to face administration helps in accurate screening and this prevents the respondent to provide the wrong information related to race, age, and gender. This is however possible on the line conduct of the questionnaire surveys. For the purpose of the data analysis, the data entered can be considered to be true.
Capture non-verbal and verbal ques- face to face administration process is no denial that it captures the non-verbal and the verbal ques. However, this method can also highlight the body language of a respondent.
Keep focus- the interviewer has the control over the respondents and has the ability to keep a focus of the respondent on to the responses, thus tracking the completion of the interview (Szolnoki and Hoffmann 2013).
Disadvantages of face to face administration of questionnaire:
Limited sample size- the size of the interview is dependent on to the number of the people that are interviewing or administering the questionnaire. Similarly, the number of sample size is also dependent on to the number of the qualified respondents.
Manual entry of data- if the questionnaire is administered manually then the data needs to be entered manually or it is scanned. If there is a need to scan the document then the cost of the process rises significantly. Accordingly, the process of manual data entry can elongate the survey.
Quality of the data by interviewer- the quality of data received will depend significantly on the interviewer’s ability to gain data from the respondents. Thus, it is important to mention that some of the interviews or surveys will include the data from the ow biases of the one who is conducting the interview (Christensen et al., 2013).
Was the administration procedure a success?
The administration procedure selected for the study can be termed as a success considering the questionnaire and the target population that has been sought to carry out the pilot test. The respondents were able to understand the questions but the sometimes they were taking a bit more time to answer the question considering the length of the questionnaire (Robb, Gatting and Wardle 2017). However, the respondents were asking questions if it was okay to mention information regarding the trip that they have conducted more than 12 months. One question which the majority of the respondents were eager to skip or rather unwilling to go through were the questions that emphasized on the shopping motivation. The set of the questions were significantly lengthy for some of the respondents. However, the average amount of time taken by each of the respondents to compete the survey is 15 minutes and a maximum of 20 minutes for some respondents.
Improvements in the administration procedure
The procedure selected for the polit study is a face to face administration of questionnaire. However, considering the structure of the questionnaire, the language used is lucid with details that require some time to answer. The best way to conduct the survey for the pilot study could have been done through the post. The Questionnaires can be sent to designated respondents that are aged 18 and are the residents of Australia. Providing the questionnaire through the post could have provided the respondents an ample amount of time to answer the questionnaire and then send back the same to the designated address. This could have eliminated the need to conduct a elongated interview and the respondents can at go through the details of the sections that require more time to answer (Wiersma 2013).
Changes to be made in the questionnaire
The questionnaire although framed professionally, however certain questions could have been changed to make it more relevant and easier to answer. The sample size selected for the pilot study is only 10 people and each of them must be 18 years of age. Thus, there are certain questions that could have been changed to make the questionnaire look more appealing to the respondents. The 3rd question that asks whether the respondent have travelled in the last 12 months and have bought any luxury item. The time period of 12 months can be changed to 2 years, to include a greater number of respondents. The reason being that not all respondent travelled within the last 12 months. A larger time frame could have included more respondents. Similarly, the last question number 19 can be replaced with question like place of birth in Australia. Question number 1 already emphasizes on the fact that whether the respondent is an Australian resident/citizen or not. Thus, there is no need add another question of whether the respondent is born in Australia or not. The questions are already elaborative and contains an exhaustive list of different types of questions, thus there is no need to add any more question into the questionnaire.
Reflection on the administration process
The course work demands the application of a questionnaire to analyze the certain behavioral aspects of the consumers and the way consumers perceive the luxury items. It is important to mention that the initially the face to face administration of the questionnaire is used to conduct the pilot study (Oltmann 2016). The survey administration process provided an ample scope to interview and ask questions to the respondents face to face and this is done to reduce any kind of confusion that might arise due to the administration of the questionnaire. The key lesson learnt pertains to the way the survey was conducted and it is ethically right to not to reveal the names of the respondents if they are unwilling to take up the survey or unwilling to reveal their name (Sieber 2012).
Conclusion
From the above study it can be concluded that, Questionnaires can be of different types and they can be in the written form, and are thus carried out through post, computer, telephone, or by face to face. Questionnaires provides the efficient, quick and cheap way of gaining large chunk of information through a small or large number of samples. This study provided a insight into the face to face administration of questionnaire Face to face is selected because it enables the interviewer to directly ask the respondents in person and is similar to conducting an interview. This allows an interviewer to explain every question to the respondent and helps the interviewer to probe out the answer.
References
Christensen, A.I., Ekholm, O., Glümer, C. and Juel, K., 2013. Effect of survey mode on response patterns: comparison of face-to-face and self-administered modes in health surveys. The European Journal of Public Health, 24(2), pp.327-332.
Irvine, A., Drew, P. and Sainsbury, R., 2013. ‘Am I not answering your questions properly?’Clarification, adequacy and responsiveness in semi-structured telephone and face-to-face interviews. Qualitative Research, 13(1), pp.87-106.
Neuman, W.L., 2012. Designing the Face-to-Face Survey. In Handbook of Survey Methodology for the Social Sciences (pp. 227-248). Springer, New York, NY.
Oltmann, S.M., 2016. Qualitative interviews: A methodological discussion of the interviewer and respondent contexts. In Forum: Qualitative Social Research (Vol. 17, No. 2, p. 1).
Robb, K.A., Gatting, L. and Wardle, J., 2017. What impact do questionnaire length and monetary incentives have on mailed health psychology survey response?. British journal of health psychology, 22(4), pp.671-685.
Sieber, J.E. ed., 2012. The ethics of social research: Surveys and experiments. Springer Science & Business Media.
Szolnoki, G. and Hoffmann, D., 2013. Online, face-to-face and telephone surveys—Comparing different sampling methods in wine consumer research. Wine Economics and Policy, 2(2), pp.57-66.
Wiersma, W., 2013. The validity of surveys: online and offline. Oxford Internet institute, 18(3), pp.321-340.
Free Membership to World’s Largest Sample Bank
To View this & another 50000+ free samples. Please put
your valid email id.
Yes, alert me for offers and important updates
Submit
Download Sample Now
Earn back the money you have spent on the downloaded sample by uploading a unique assignment/study material/research material you have. After we assess the authenticity of the uploaded content, you will get 100% money back in your wallet within 7 days.
UploadUnique Document
DocumentUnder Evaluation
Get Moneyinto Your Wallet
Total 7 pages
PAY 4 USD TO DOWNLOAD
*The content must not be available online or in our existing Database to qualify as
unique.
Cite This Work
To export a reference to this article please select a referencing stye below:
APA
MLA
Harvard
OSCOLA
Vancouver
My Assignment Help. (2021). Consumer Behaviour. Retrieved from https://myassignmenthelp.com/free-samples/bho2434-consumer-behaviour/survey-administration-process.html.
“Consumer Behaviour.” My Assignment Help, 2021, https://myassignmenthelp.com/free-samples/bho2434-consumer-behaviour/survey-administration-process.html.
My Assignment Help (2021) Consumer Behaviour [Online]. Available from: https://myassignmenthelp.com/free-samples/bho2434-consumer-behaviour/survey-administration-process.html[Accessed 18 December 2021].
My Assignment Help. ‘Consumer Behaviour’ (My Assignment Help, 2021)
My Assignment Help. Consumer Behaviour [Internet]. My Assignment Help. 2021 [cited 18 December 2021]. Available from: https://myassignmenthelp.com/free-samples/bho2434-consumer-behaviour/survey-administration-process.html.
×
.close{position: absolute;right: 5px;z-index: 999;opacity: 1;color: #ff8b00;}
×
Thank you for your interest
The respective sample has been mail to your register email id
×
CONGRATS!
$20 Credited
successfully in your wallet.
* $5 to be used on order value more than $50. Valid for
only 1
month.
Account created successfully!
We have sent login details on your registered email.
User:
Password:
You have just completed your essay assignment, but there’s a constant fear regarding the final word count of the paper. Well, it’s a common feeling among students. According to general college paper format, you cannot exceed a certain amount of word count while drafting the paper. So, the better suggestion for you is to use online words counter tool. If you want to access the latest version of word counter, there is no better place than MyAssignmenthelp.com. The best part is you get to use the online word count tool at free of cost. You can even count the number of pages by setting the font and spacing of the document.
Latest Management Samples
div#loaddata .card img {max-width: 100%;
}
MPM755 Building Success In Commerce
Download :
0 | Pages :
9
Course Code: MPM755
University: Deakin University
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: Australia
Answers:
Introduction
The process of developing a successful business entity requires a multidimensional analysis of several factors that relate to the internal and external environment in commerce. The areas covered in this current unit are essential in transforming the business perspective regarding the key commerce factors such as ethics, technology, culture, entrepreneurship, leadership, culture, and globalization (Nzelibe, 1996; Barza, 2…
Read
More
SNM660 Evidence Based Practice
Download :
0 | Pages :
8
Course Code: SNM660
University: The University Of Sheffield
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: United Kingdom
Answers:
Critical reflection on the objective, design, methodology and outcome of the research undertaken Assessment-I
Smoking and tobacco addiction is one of the few among the most basic general restorative issues, particularly to developed nations such as the UK. It has been represented that among all risk segments smoking is the fourth driving purpose behind infections and other several ailments like asthma, breathing and problems in the l…
Read
More
Tags:
Australia Maidstone Management Business management with marketing University of New South Wales Masters in Business Administration
BSBHRM513 Manage Workforce Planning
Download :
0 | Pages :
20
Course Code: BSBHRM513
University: Tafe NSW
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: Australia
Answer:
Task 1
1.0 Data on staff turnover and demographics
That includes the staffing information of JKL industries for the fiscal year of 2014-15, it can be said that the company is having problems related to employee turnover. For the role of Senior Manager in Sydney, the organization needs 4 managers; however, one manager is exiting. It will make one empty position which might hurt the decision making process. On the other hand, In Brisba…
Read
More
MKT2031 Issues In Small Business And Entrepreneurship
Download :
0 | Pages :
5
Course Code: MKT2031
University: University Of Northampton
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: United Kingdom
Answer:
Entrepreneurial ventures
Entrepreneurship is the capacity and willingness to develop, manage, and put in order operations of any business venture with an intention to make profits despite the risks that may be involved in such venture. Small and large businesses have a vital role to play in the overall performance of the economy. It is, therefore, necessary to consider the difference between entrepreneurial ventures, individual, and c…
Read
More
Tags:
Turkey Istanbul Management University of Employee Masters in Business Administration
MN506 System Management
Download :
0 | Pages :
7
Course Code: MN506
University: Melbourne Institute Of Technology
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: Australia
Answer:
Introduction
An operating system (OS) is defined as a system software that is installed in the systems for the management of the hardware along with the other software resources. Every computer system and mobile device requires an operating system for functioning and execution of operations. There is a great use of mobile devices such as tablets and Smartphones that has increased. One of the widely used and implemented operating syste…
Read
More
Tags:
Australia Cheltenham Computer Science Litigation and Dispute Management University of New South Wales Information Technology
Next