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BSB51918 : Diploma Of Leadership And Management
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BSB51918 : Diploma Of Leadership And Management
0 Download5 Pages / 1,203 Words
Course Code: BSB51918
University: Victoria University
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: Australia
Question:
You are working in Automotive Sales Company as General manager. Your company is applying for a bid to provide luxury cars on lease to a new luxury Hotel in Melbourne C8D. You aim to send proposal of cars with state of art features and from at least 5 different luxury brands. You are required to facilitate work teams and build a positive culture within the work teams in preparing a project proposal for the bid. As a part of the proposal preparation, you are required to perform tasks:
Involving members (assume your fellow classmates as team members) to work as a team and learn new skills like design documentation, administrative records, financial management, risk management, WHS, etc.
Write meeting minutes about your consultation with team members (assume your fellow classmates as team members). There should be a discussion about their roles and responsibilities, gap analysis and accountabilities related to project following SMART analysis.
Develop performance plans to address skills gap and set KPIs of the following team members: General Manager, Sales Manager, Finance Manager, Automotive Engineer, Workshop Manager, After Sales Manager.
Resolve any issues involved or any problems Identified to support team members to meet their KPIs.
Develop a communication policy and procedure for the project.
Write instructions about the project tasks.
Conduct a meeting in accordance with developed communication policy (you can conduct the meeting with your assessor or ;and write meeting minutes for the discussion where every seam member takes responsibility of their own work and assist others wherever and wherever necessary.
Develop corrective action policy and procedure to resolve any performance issues. concern* and problems and develop a corrective action plan.
Your personal contribution plan where you projecting yourself as a rola model.
Answer:
Ways to involve a team
The ways to involve team members belonging in various departments include understanding the interests of the members and the specialisation that they have. This can help every team member to learn new things from one another so that they can help each other in every department and field without having to find any problem in doing the work. Motivation can be provided to every team member so that they continue to work in a harmonious manner for the development of the team that they are placed (R?ducan & R?ducan, 2014). Learning new skills can help in personal growth and development along with experience.
Writing a meeting minute
The meeting among the team members consisted of description about the roles and responsibilities of each of the members. As it has been seen, every team member has been assigned duties that cover the specialities that they have. The meeting also helped in analysing the gap that exists within the team members in terms of gaining knowledge as well as cooperating with one another. A SMART analysis of the team members and the potentials are also accounted for in the meeting, which highlighted the strategies that can be undertaken to provide assistance about the accountabilities of the team members. Future development opportunities are also stated in the meeting as a goal for the team members.
Developing performance plans
General Manager: The performance plans for addressing gaps of the general manager can be gaining accuracy in research data. The KPI needs to be management of the motivation of the employees.
Sales Manager: The sales manager needs to take into account the number of sales that can be gained within the team. The performance plans need to address the sales that need to be made for gaining profit.
Finance Manager: The KPIs and the performance plans of the financial manager are to identify the revenue of the company and ensure that proper profit can be gained by the organisation.
Automotive Engineer: Automotive engineer need to plan ways to innovate the process of manufacturing items. The KPIs of this post is the creativity that is shown by the team members.
Workshop Manager: The workshop manager needs to address the manner in which work is being conducted in an organisation. The KPIs of the post is that it needs to understand ways to maintain the workshop in a proper manner.
After sales Manager: The after sales manager needs to maintain regular contact with the customers with the plan of maintaining contact with the customers via mails.
Resolving issues
The issues that are involved with the support teams can be rectified by conducting a career counselling about the problems that exist within the team. The members need to ensure that support is provided to one another so that they remain successful in the business and at the same time help in resolving any issues that may exist in the organisation. As stated by Bolden (2016) the leaders need to take up the mantel of leading the team from the front so that the members can develop their talents in the organisation.
Developing a communication policy
The communication policy that needs to be followed includes identifying the manner in which team members can be provided with the message to motivate the people. It is necessary that a proper communication chain be maintained so that every team member gains access to the information that is provided by the leader. This can be done by following a systematic procedure of mailing so that team members get to know about the important dates and details that need to be followed. As stated by Goetsch and Davis (2014) communication helps building trust among the members of the team and therefore, it can help in formulating a complete process of team effectiveness
Writing instructions about project tasks
The project tasks need to be done by keeping in mind the budget and the time of deadline. Any delay in the deadline may result in more expense of finances for the company. Therefore, trained candidates need to be recruited so that projects can be completed within the deadline. At the same time, the employees need to be provided with an opportunity to continue to be innovative as long as it does not affect the production and the project deadline.
Conducting a meeting in accordance with communication policy
The meeting conducted was in accordance with the communication policy made by the leaders. The purpose of the meeting was to ensure that every member of the team maintain proper communication with one another and provide support during the work undertaken. It is necessary that the team members develop a sense of trust and loyalty towards the organisation and the leaders so that effective management can take place. As stated by Balon (2014) the communication policy need to be such that every member understand their role and comply with the manner necessary for the success of the organisation.
Developing corrective action policy
Corrective action plan need to focus on the issues within the team so that the team members can collaborate effectively. The performance issue that may affect the organisation includes lack of coordination between the team members. This may hamper the progress of the organisations and at the same time, the leaders may be affected as the trust of the team is important. Hence, proper counselling method needs to be adapted as corrective plan so that any issues can be resolved. The corrective plan needs to be implemented within one to two months.
Developing a personal communication plan
As a role model, I would ensure that any important information received by me, be communicated at once to my team members. This can provide them with an opportunity to align the work method with any new development that has taken place. I can use social communication or mail so that I can assist the team members at every time. I would even put out notice so that team members can be notified of changes while entering the organisation.
Bibliography:
Balon, R. (2014). Leadership versus management. Academic Psychiatry, 38(6), 720-722.
Bolden, R. (2016). Leadership, management and organisational development. In leadership and management development (pp. 143-158). Routledge.
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence. Upper Saddle River, NJ: pearson.
Hallinger, P. (2018). Surfacing a hidden literature: A systematic review of research on educational leadership and management. Educational Management Administration & Leadership, 46(3), 362-384.
Hallinger, P., Wang, W. C., Chen, C. W., & Liare, D. (2015). Assessing instructional leadership with the principal instructional management rating scale. Dordrecht, Netherlands: Springer.
Jeon, Y. H., Simpson, J. M., Li, Z., Cunich, M. M., Thomas, T. H., Chenoweth, L., & Kendig, H. L. (2015). Cluster randomized controlled trial of an aged care specific leadership and management program to improve work environment, staff turnover, and care quality. Journal of the American Medical Directors Association, 16(7), 629-e19.
Klinga, C., Hansson, J., Hasson, H., & Sachs, M. A. (2016). Co-leadership–A management solution for integrated health and social care. International journal of integrated care, 16(2).
R?ducan, R., & R?ducan, R. (2014). Leadership and management. Procedia-Social and Behavioral Sciences, 149, 808-812.
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