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BUSL251 Business And Corporations Law
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BUSL251 Business And Corporations Law
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Course Code: BUSL251
University: Macquarie University
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Country: Australia
Question:
Based upon the given/approved case study, develop a report on change control. In your report:1. Identify what processes are involved in submitting a request to deal with the changes necessary from your understanding of the case study.2. Identify and critically analyse changes required and the impacts on scope, time, cost and quality of the project and the techniques used to manage them.3. Identify and discuss options to satisfy the change request and any associated risks for each change.
Answer:
Introduction
Corwin Corporation is an organization that manufactures and sells high quality rubber components at low or reasonable costs. Owing to the high quality of the products, Corwin has become a very popular organization with various clients and media inquiring about the manufacturing process and other internal details related to production. For continuous development of new and high quality products, Corwin Corporation has a separate research and development (R&D) team that is dedicated towards research and development of new products. Moreover, the organization’s operations are strongly driven towards a specific marketing strategy that is developed as per the changes in the market.
In this report, a project in which Corwin Corporation has been involved is being analyzed and change control requirements have been discussed.
Case Study Analysis: Corwin Corporation
There are several processes involved in submitting a request to deal with the changes necessary in the project. Generally, when there are issues occurring in a project, changes are necessary such that these risks are addressed and the project can be brought back on track. However, implementation of the changes is a challenge itself. The duty of change control and management in the project is generally on the project manager (Goetsch & Davis, 2014). The project manager needs to analyse the issue or risk first and then decide whether it requires change management or some simple steps are enough to solve the problem. After determining the nature of treatment, the project manager needs to identify the best strategy for introduction the right change in the project. Many project managers often take wrong decisions and implement sudden changes going with the flow and without following the specific procedures. While submitting requests for change, it is to be clearly stated why the changes are being introduced and whether there are any changes of new risks due to the implementation of the change (Hayes, 2018). In the Corwin Corporation case study, it is seen that Dr. Reddy did not follow any specific procedure and simply introduced a significant change that ultimately resulted in the cancellation of contract with Peters Company.
Changes Required and Impacts on Scope, Time, Cost, Quality
Changes are often required in a project when it is evident that the project is not moving in the right direction and there is too much interference of the internal and external stakeholders that are negatively affecting the progress of the project. These changes are to be carefully introduced such that it does not significantly affect other project factors like scope, time, cost and quality of the project (Cameron & Green, 2015). Again, avoiding change management procedures can also result in the project moving in the wrong direction that will ultimately lead to the failure of the project. In the case study of Corwin Corporation, after Dr. Reddy took over the project, he abruptly introduced changes in the project within a matter of minutes that ultimately resulted in angering of a stakeholder from Peters Company and the contract was finally cancelled by them. In this case, dismissing the Peters Company staff without having sufficient evidence on other stakeholders’ claims and meeting with the staff before dismissing him was wrong (Kerzner & Kerzner, 2017). The actual change required was to discuss with the specific staff and also Peters Company regarding progress update and the interference caused by their staff in the project. Accordingly, a different staff could have been requested to be provided. The entire process would have increased the time and cost of the project but the project would have stayed within the scope and would have been of high quality.
Options to Satisfy Change Request and Associated Risks
There are several options to satisfy change requests but on the same side, there are some risks associated with them. The first option is to check the change request and provide approval immediately if it seems reasonable (Lewis, Passmore & Cantore, 2016). However, in this case, the possible issues occurring in the future due to the change are not analyzed and hence, major risk possibility is ignored. The second option is to approve the change after reviewing risks but without consulting with the client party (Harrison & Lock, 2017). In that case, the client may not approve the change and ultimately cancel the contract as happened in the case of Corwin Corporation.
Conclusion
From the analysis of the entire case, it is evident that change management and control is not a simple task and it requires a lot of analysis, discussion, prioritization and other factors. Corwin Corporation started a project with Peters Company but due to alleged unwanted interference from one of the staffs of Peters Company, the new project manager Dr. Reddy decided to bring a change in the project and immediately dismissed the staff without even having a discussion session or at least a team meeting. Due to the sudden change introduced that was also not pre-warranted in the contract, Peters Company immediately cancelled the contract.
References
Cameron, E., & Green, M. (2015). Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers.
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence. Upper Saddle River, NJ: pearson.
Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach. Routledge.
Hayes, J. (2018). The theory and practice of change management.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Lewis, S., Passmore, J., & Cantore, S. (2016). Appreciative inquiry for change management: Using AI to facilitate organizational development. Kogan Page Publishers.
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