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CIS8010 Information Systems Project Management

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CIS8010 Information Systems Project Management

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Course Code: CIS8010
University: University Of Southern Queensland

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Country: Australia

Question:
Explain core concepts of IS project management 1,2 prepare a project plan including selection of project,  timeline, scope, and cost factor for the successful project.
 
Apply practical aspects of project management software application 3 4 demonstrate the skills required to be able to become  successful future project management managers.
Answer:

Project assumptions with necessary justification
After analyzing the details project requirements and expected objectives it is assumed that, the project will be completed within 170 days with an estimated budget of $55,000.In order to fix the security the project manager and the project team members are responsible. The voice recognition technology should maintain accurate input speech approach so that it can avoid unwanted system access. The project plan should maintain a balance between the capital invested and the expected outcomes.
ICT unit to incorporate voice recognition
It is expected that, over next two to three decades the telecommunication industries are evolving drastically. The R&D team of the nominated tourist company is responsible to design and develop the system to attract the consumers all over. Different key technologies are currently becoming the commonplace which provides services and products to the willing consumers within the estimated budget and time. The automatic speech recognition technology gives the users more functionalities through which they can synthesis all necessary information. In current telephone network path the abilities of such systems are increasing rapidly. The operator services of such system and their application are also evolving day by day. However, the technical challenges associated to this application should expand the ICT unit for successfully incorporating voice recognition.
Initial estimated cost and resource structure with justification
In order to reduce the work burden from the project team members based on project requirements this large project is segmented in small parts and depending on the skills and knowledge of the assigned resources for individual activities resources are allocated. It is their responsibility to accomplish assigned job roles within the estimated budget. The net budget and time estimated for this project are elaborated in the below section:

Task Name

Resource Names

Cost

Information System Management project scheduling

 

$51,798.00

   Project initiation phase

 

$14,064.00

      Defining project scope

Project manager ,project sponsor

$5,280.00

      Identifying project objectives

Project manager

$2,400.00

      Incorporation of voice recognition technology to a tourist business

system designer

$1,280.00

      Risk management plan

business analyst

$1,824.00

      Cost management plan

Finance manager

$1,280.00

      Setting project aim and other assumptions

Project manager

$2,000.00

      Milestone 1: Submission of initial project document

Project manager

$0.00

   Project planning

 

$10,512.00

      Procurement planning

procurement planner

$1,200.00

      Risk management

business analyst

$2,432.00

      Contingency plan

procurement planner

$1,200.00

      Communication management program

HR manager

$1,120.00

      Stakeholders management plan

project sponsor

$2,880.00

      Consideration of additional technologies

others

$1,680.00

      Milestone 2: Submission of plan outline to the sponsors

Project manager

$0.00

   Project implementation phase

 

$16,086.00

      Identifying functional requirements

Hardware requirements [1],software requirements [1]

$130.00

      Identifying non functional requirements

Hardware requirements [1],software requirements [1]

$130.00

      Hardware design

Hardware requirements [1]

$60.00

      Software design

software requirements [1]

$70.00

      Development of the prototype

business analyst

$1,824.00

      Identification of working operation practice

system developer

$1,536.00

      Input of the speech signaling approach

 

$12,336.00

         Frame blocking

system designer

$1,280.00

         Feature extraction

system developer

$2,304.00

         Analysis of the spectrum

Project manager

$3,200.00

         Decision tree

business analyst

$2,736.00

         Implementation of necessary algorithms

system designer

$1,280.00

         Result analysis

system developer

$1,536.00

      Milestone 3: System design outline submission

Project manager

$0.00

   Monitoring and control phase

 

$5,360.00

      Analysis of the security approaches

 

$5,360.00

         Simple matching of pattern

Project manager

$2,000.00

         Statistical analysis

business analyst

$1,824.00

         System testing

system developer

$1,536.00

         Milestone 4: Submitting the testing result to the developers

Project manager

$0.00

   Closure phase

 

$5,776.00

      Post maintenance planning

Project manager

$2,000.00

      Stakeholders signoff

HR manager

$1,344.00

      IS project management plan

business analyst

$2,432.00

      Milestone 5: post maintenance program

Project manager

$0.00

Development of time sheet with the key project aspects
The total time that will be taken for the completion of the project is 167 days.

WBS

Task Name

Duration

Start

Finish

Predecessors

Resource Names

Cost

0

Information System Management project scheduling

167 days

Tue 10/2/18

Wed 5/22/19

 

 

$51,798.00

1

   Project initiation phase

27 days

Tue 10/2/18

Wed 11/7/18

 

 

$14,064.00

1.1

      Defining project scope

6 days

Tue 10/2/18

Tue 10/9/18

 

Project manager ,project sponsor

$5,280.00

1.2

      Identifying project objectives

6 days

Wed 10/10/18

Wed 10/17/18

2

Project manager

$2,400.00

1.3

      Incorporation of voice recognition technology to a tourist business

5 days

Thu 10/18/18

Wed 10/24/18

3

system designer

$1,280.00

1.4

      Risk management plan

6 days

Thu 10/18/18

Thu 10/25/18

3

business analyst

$1,824.00

1.5

      Cost management plan

4 days

Fri 10/26/18

Wed 10/31/18

4,5

Finance manager

$1,280.00

1.6

      Setting project aim and other assumptions

5 days

Thu 11/1/18

Wed 11/7/18

6

Project manager

$2,000.00

1.7

      Milestone 1: Submission of initial project document

0 days

Wed 11/7/18

Wed 11/7/18

7

Project manager

$0.00

2

   Project planning

33 days

Thu 11/8/18

Mon 12/24/18

 

 

$10,512.00

2.1

      Procurement planning

6 days

Thu 11/8/18

Thu 11/15/18

8

procurement planner

$1,200.00

2.2

      Risk management

8 days

Fri 11/16/18

Tue 11/27/18

10

business analyst

$2,432.00

2.3

      Contingency plan

6 days

Wed 11/28/18

Wed 12/5/18

11

procurement planner

$1,200.00

2.4

      Communication management program

5 days

Thu 12/6/18

Wed 12/12/18

12

HR manager

$1,120.00

2.5

      Stakeholders management plan

6 days

Thu 12/6/18

Thu 12/13/18

12

project sponsor

$2,880.00

2.6

      Consideration of additional technologies

7 days

Fri 12/14/18

Mon 12/24/18

13,14

others

$1,680.00

2.7

      Milestone 2: Submission of plan outline to the sponsors

0 days

Mon 12/24/18

Mon 12/24/18

15

Project manager

$0.00

3

   Project implementation phase

71 days

Tue 12/25/18

Tue 4/2/19

 

 

$16,086.00

3.1

      Identifying functional requirements

5 days

Tue 12/25/18

Mon 12/31/18

16

Hardware requirements [1],software requirements [1]

$130.00

3.2

      Identifying non functional requirements

6 days

Tue 1/1/19

Tue 1/8/19

18

Hardware requirements [1],software requirements [1]

$130.00

3.3

      Hardware design

8 days

Wed 1/9/19

Fri 1/18/19

19

Hardware requirements [1]

$60.00

3.4

      Software design

6 days

Mon 1/21/19

Mon 1/28/19

20

software requirements [1]

$70.00

3.5

      Development of the prototype

6 days

Tue 1/29/19

Tue 2/5/19

21

business analyst

$1,824.00

3.6

      Identification of working operation practice

6 days

Wed 2/6/19

Wed 2/13/19

22

system developer

$1,536.00

3.7

      Input of the speech signaling approach

34 days

Thu 2/14/19

Tue 4/2/19

 

 

$12,336.00

3.7.1

         Frame blocking

5 days

Thu 2/14/19

Wed 2/20/19

23

system designer

$1,280.00

3.7.2

         Feature extraction

9 days

Thu 2/21/19

Tue 3/5/19

25

system developer

$2,304.00

3.7.3

         Analysis of the spectrum

8 days

Thu 2/21/19

Mon 3/4/19

25

Project manager

$3,200.00

3.7.4

         Decision tree

9 days

Wed 3/6/19

Mon 3/18/19

26,27

business analyst

$2,736.00

3.7.5

         Implementation of necessary algorithms

5 days

Tue 3/19/19

Mon 3/25/19

28

system designer

$1,280.00

3.7.6

         Result analysis

6 days

Tue 3/26/19

Tue 4/2/19

29

system developer

$1,536.00

3.8

      Milestone 3: System design outline submission

0 days

Tue 4/2/19

Tue 4/2/19

30

Project manager

$0.00

4

   Monitoring and control phase

17 days

Wed 4/3/19

Thu 4/25/19

 

 

$5,360.00

4.1

      Analysis of the security approaches

17 days

Wed 4/3/19

Thu 4/25/19

 

 

$5,360.00

4.1.1

         Simple matching of pattern

5 days

Wed 4/3/19

Tue 4/9/19

31

Project manager

$2,000.00

4.1.2

         Statistical analysis

6 days

Wed 4/10/19

Wed 4/17/19

34

business analyst

$1,824.00

4.1.3

         System testing

6 days

Thu 4/18/19

Thu 4/25/19

35

system developer

$1,536.00

4.1.4

         Milestone 4: Submitting the testing result to the developers

0 days

Thu 4/25/19

Thu 4/25/19

36

Project manager

$0.00

5

   Closure phase

19 days

Fri 4/26/19

Wed 5/22/19

 

 

$5,776.00

5.1

      Post maintenance planning

5 days

Fri 4/26/19

Thu 5/2/19

37

Project manager

$2,000.00

5.2

      Stakeholders signoff

6 days

Fri 5/3/19

Fri 5/10/19

39

HR manager

$1,344.00

5.3

      IS project management plan

8 days

Mon 5/13/19

Wed 5/22/19

40

business analyst

$2,432.00

5.4

      Milestone 5: post maintenance program

0 days

Wed 5/22/19

Wed 5/22/19

41

Project manager

$0.00

PERT chart
PERT chart is referred to as a project management tool which is widely utilized to organize, scheduled and coordinated tasks under regular project practices. This is a graphical representation consists of numerous nodes and directional lines. The directional line shows the direction or the flow of the project though which the project will reach the final end point or the ultimate objectives. The interdependencies among the activities are defined with the help of te PERT chart.  
Complete cost benefit analysis

Cost Benefit Analysis for incorporating voice recognition technologies

cost estimated for hardware

 $           6,000.00

cost estimated for Software

 $           5,000.00

assigned resource cost

 $           5,000.00

technical Training cost

 $         10,000.00

Total Development Cost

 $         26,000.00

post cost for Maintenance

 $           5,000.00

Change management cost

 $         10,000.00

labour cost

 $         10,000.00

Total Operational Cost

 $         25,000.00

 salary savings (Approximate)

 $         20,000.00

Reduced waste

 $         20,000.00

Total Benefit

 $         40,000.00

Discount Rate Used

2.00%

Recommendations for the project
For avoiding application, operational and functional errors the perfect change management practice must incorporate governmental policies, law, competitive conditions, economic structure and new technologies as well. Based on the complexity the project timeline, cost and other specifications are needed to be adopted and designed by the project manager before its final implementation.
Based on the project objectives and goals in details it is determined that, the total cist needed for the successful implementation of the project is $55,000 and time is 170. It is possible that a difference occurs between the planned cost-time and the actual cost and time. In order to avoid budget over allocation and over running time at the project initiation phase the details project plan should be prepared by the project manager. Again the project plan should be approved by the project sponsors to avoid further system failure and application errors as well.  
Comprehensive post implementation plan
In order to support the system until it ends this is mandatory for the project manager to design a post support and maintenance implementation program. Though, it is an ongoing activity that covers a wider activity variety including design errors, program removal, document update etc but for this specific project the maintenance program that should be considered include adaptive maintenance. This is nothing different from the change management program moreover it can be said that based on the organizational procedures, project goals, policy, security practices, system control and security requirements the post implementation plan should be evaluated.
Conclusion
From the overall discussion it can be concluded that, with the successful incorporation of voice recognition technology the tourist company will be able to serve secured services to their consumers. The project case for incorporating the voice recognition technologies is illustrated in this business plan. With their effective and efficient services the company is capable to attract around 200,000 families each year. Not only this but also, the different business information system are dated, coming with numbers of legacy systems and system efficiency as well while producing the processional project management reports. The business plan developed for this ICT project management practice is comprises of financial modeling aspects, human resource requirements, scheduling tasks, customer relationship system requirements etc. In addition to this, for this business many franchises are available. In order to operate both the local and remote potential consumers, how the voice recognition system is effective is also elaborated in this above business plan. However, for this specific voice recognition technology implementation project, there are some sections which needs further focus and the recommendations for this parts are elaborated in the below section.
High level business strategies: The business analyst associate to the project is responsible to develop high level business strategies so that it can give competition to the rest similar type of organization. It will give competitive advantages and structured commercial revenue to the owners.
Encryption technology: Advance encryption technology will give security to the ICT system to make sure that, only the authorized users are allowed to access information from the server. The encryption should never be shared among the third parties to keep the system security.  
Training and development program: In order to keep the project team members familiar with the features of voice recognition technology the project managers are responsible to take necessary actions in terms of technical training and development program.
References
Albliwi, S., Antony, J., Abdul Halim Lim, S., and  van der Wiele, T. 2014. Critical failure factors of Lean Six Sigma: a systematic literature review. International Journal of Quality and  Reliability Management, 31(9), 1012-1030.
Bodily, R., Nyland, R., and  Wiley, D. 2017. The RISE Framework: Using Learning Analytics to Automatically Identify Open Educational Resources for Continuous Improvement. The International Review of Research in Open and Distributed Learning, 18(2).
Cohen-Vogel, L., Tichnor-Wagner, A., Allen, D., Harrison, C., Kainz, K., Socol, A. R., and  Wang, Q. 2015. Implementing educational innovations at scale: Transforming researchers into continuous improvement scientists. Educational Policy, 29(1), 257-277.
Conger, S. 2015. Six sigma and business process management. In Handbook on Business Process Management 1 (pp. 127-146). Springer, Berlin, Heidelberg.
First, M. B. 2016. Adopting a continuous improvement model for future DSM revisions. World Psychiatry, 15(3), 223-224.
Goetsch, D. L., and  Davis, S. B. 2014. Quality management for organizational excellence. Upper Saddle River, NJ: pearson.
Goldratt, E. M., and  Cox, J. 2016. The goal: a process of ongoing improvement. Routledge.
Hambach, J., Tenberg, R., and  Metternich, J. 2015. Guideline-based video analysis of competencies for a target-oriented continuous improvement process. Procedia CIRP, 32, 25-30.

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