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IFN515 Fundamentals Of Business Process Management
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IFN515 Fundamentals Of Business Process Management
1 Download5 Pages / 1,019 Words
Course Code: IFN515
University: Queensland University Of Technology
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: Australia
Question:
The Stock Replenishment Process is a core process of the company, and a lot of the paperwork is mainly handled by the staff within the Accounting Department. The Accounting Department is only staffed by 5 people, and as such, they are often overloaded with too many requests and queries from the 34 outlets that they are servicing. As a result, mistakes are prevalent, leading to negative consequences, the worst of which is the lack of stock items at outlets to make the dishes that customers order. Lost revenues and customers dissatisfaction are undesirable situations that need to be prevented.
While the company is young, it started to make a profit by the end of the second year. However, it has not embarked on any business transformation that it desperately needs in order to cope with its rapidly-expanding outlets. The high workload of staff has recently caused a high staff turnover rate. As a result, the organisation has many junior staff and domain knowledge is gradually lost over time.
Your Consulting Team is requested to conduct a comprehensive process modelling project for the Stock Replenishment Process at ‘The One and Only Curry’ company. You have been provided with the context above. However, if you believe any information is missing, feel free to make appropriate assumptions and/or to include references to established standards/frameworks.
Task 1 is about creating a value chain of Stock Replenishment Process and the corresponding comprehensive process model(s) using BPMN 2.0. The value chain of this process should set an abstract ‘outline’ for a detailed process model. As for the comprehensive process model(s), specifically, you need to deliver detailed collaboration diagram that includes different levels of abstraction such that all key steps in the current Stock Replenishment Process are captured in a readable manner. This collaboration diagram will be used later in Assignment 2 for process performance analysis as well as the starting point for a designing appropriate process improvement recommendations.
Task 2 is concerned with establishing a governance framework in order to facilitate the management and maintenance of your process models in the future. Specifically, this framework has two components:
a process architecture which provides an overall view of the business processes within The One and Only Curry’ and which can be used to position the role of the Stock Replenishment Process in the context of the company’s other processes, and
a set of modelling conventions adopted in the process models (from Task 1), along with adequate justifications for their use.
Answer:
The different aim of undertaking the research is to represent the various processes which is being undertaken in One and Only curry. The different processes that are planned by the businesses are based on the proper functioning of system integration. The processes representation has assisted in maintaining the proficiency of the various changes in the business systems while operating in the different market sections. The research delineates the core support management processes of the organization and the manner in which the different sections of the management is interlinked for the appropriate functioning of the business operation systems. On the other hand, Process Classification Framework is being utilized in order to bring forth different changes in the systems of the business operations as per the objectives. The different modelling conventions are also utilized in order to bring ion changes in the business systems while operating in the diverse markets. The key identification of the different processes is facilitated through the proper functioning of the systems of the architectural systems. The BPMN (Business Process Model and Notation) that is being enumerated as a part of the report the different processes of the businesses is being stated in order to ensure the smooth functioning of the systems of the organizations. The different aspects of the processes that are followed by the organizations help in maintaining the efficacy of the business operations as per the objectives of the business. The key elem3ents of change in the systems of the business is based on the smooth functioning of the processes as per the different gateways. The development of the seven processes guidelines in the report has helped in identifying the prospects of the change in the business systems while operating as according to the objectives of the business. The seven process management guidelines (7PMG) has helped in enumerating the different key elements of change in the business processes as per the objectives of the organization. The changes that are planned by the businesses are based on the suitable adherence to the guidelines that are planned by the businesses while operating in the international markets. The research delves deeper into the functioning and the process design that is planned by the organizations while operating in the international markets. The important factors of the change in the business systems are dependent on the smooth operations of the different sustainable functions. The different processes that are undertaken by the businesses are based on the appropriate functioning of the operations of the firm. The development of the organizational growth is based on the proper functioning of the systems of the business while operating as according to the objectives of the business. The integrative and collaborative functions of the firm have assisted in maintaining the efficacy of the processes. The development in the processes of the business will be assisting the organization in undertaking the smooth functioning of the business operations. The different objectives of the organization is based on the proper functioning of the systems of the business when operating in the global markets.
Conclusion
Hence, from the above discussion it can be concluded that this paper has presented a brief representation of the process which exist in the company- One and Only curry. The paper has used various different approaches in order to sort out the complexities and they are- categorising the process, providing a brief description of the several relationship in between the representation process and the process of landscape. It has strategically implemented the Porter’s five forces framework in order to assess how the inputs are changes into the outputs that are purchased by the customers. By making use of this point of view, this framework have described a wide chain of several activities that are common to near about every business. It has divided the entire process into two different segments called the primary and the support activities. Furthermore, it is also to state that by making use of the value chain modelling, it has assessed the core processes inn the company. Also there is a clear relationships in between the different processes and they are of sequence, the decomposition, the specialisation and the pools and the lane. With the same, the paper has also used the method of throwing the events that are assumed by the BPMN to trigger themselves instead of reacting to a trigger. Furthermore, the timer event is also used in the assignment in order to indicate a notable waiting time. Also, the clock icon represents as the timer event with particular mentioning a time and a time period. By making use of the Seven Process Modeling Guidelines, it has provided a set of suggestions and has successfully build a process model from the scratch and has improved the existing process models. It has identified the desirable properties that could be used as directions while changing a process model to a behaviour equivalent. These seven models are- using very less elements in the model as possible, minimising the routine paths of each element, using one start and one end event, modelling as structured as possible, Avoiding or routing the elements, using verb-object activity labels and decomposing the model if it has more than 50 elements. With the same, this paper has also identified the four element types depicted by the BPMN and they are- flow objects, connecting objects, swim lanes and artefacts. It has provided a brief overview of the modelling conventions in a tabular form. It is to state that the process modelling conventions are a set of agreed riles which govern the look and the feel of all the process models that are been created within a company or beyond. There are a total of three levels of Architecture or decomposition and this paper has identified them as well. Those three levels are- the core, the support and the management. Hence, it is to state that this paper has clearly provided a well-planned and detailed description of the procedure of all these three levels in order to assess the processes existing in the One and Only Curry Company.
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