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MGMT 201 : Management Of Organizations

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MGMT 201 : Management Of Organizations

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Course Code: MGMT 201
University: Loyola University Chicago

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Country: United States

Question: 
Talk about FairPrice Singapore, no need introductions, follow the format of the file ( The influence of leadership of mustafa, this file is an example of the essay) only write about leadership style from 2.0 -2.2, only interview the staff of fairprice singapore, the staff will take about their manager leadership style.
Answer: 

Leadership 
Mr. Sean Kian Peng is the Current Chief Executive Officer of FairPrice Singapore. FairPrice is a Singapore Trades Union Congress’ social enterprise that was founded in 1973 with the vision of moderating the cost of living. FairPrice is now the largest chain in Singapore. The organization’s success has been as a result of the transformational leadership style that is practiced by Sean King Peng as well as the company’s strategic plan (Du, Swaen, Lindgreen & Sen, 2013). The CEO leads by example as asserted by most of the employees. With the aim of gaining a clear understating of the challenges that are faced by the customers as well as the first-line employees, the company’s senior management team, including the CEO, makes a point of visiting every store particularly during festive seasons. The benefit of leading by example is that it results in valuable and positive change among the staff with the end objective of developing the staff into leaders.
According to Burns (1978), the concept of transformational leadership is a process whereby the leaders and the employees are capable of raising each other to higher levels in terms of motivation and morality (Mahdinezhad & Suandi, 2013). The organization uses a performance management system to help the managers and staff to work together in planning, monitoring, and reviewing the work objectives and overall contribution of the staffs to the organization. The performance management system used at FairPrice Singapore is the project evaluation review whereby external audits are conducted monthly at all stores to determine performance in housekeeping, customer service, merchandising as well as display. If this type of leadership is enacted in its authentic form, it helps in enhancing performance, morale, as well as motivation. The transformational leadership that is used by the CEO at FairPrice Singapore has resulted to several advantages such as the ability to maintain high-quality standards as well as being able to adopt best international practices, has enhanced employee retention, as well as being able to incorporate CSR in their operations.
1.1 Strengths of Transformational Leadership
a. Taking pride in results achieved
Transformational leaders are able to overlook their own interests for the well-being of the company. Their primary goal is for the growth and betterment of the organization (Lanaj, Johnson & Lee, 2016). Since they take part in the company’s ownership, they are motivated to work hard and through such that they stimulate other employees by acting as their motivators.
b. Lowers Turnover Costs
Low turnover implies that there will be a decrease in hiring and training which in turn will reduce the company’s expenditure. Through good customer interaction and communication, this saves the firm’s marketing costs by retaining its customers.
c. Encourages development and ongoing learning
For effective outcomes, the firms must train employees. When transformational leaders engage in learning, they tend to enhance the existing workers’ outcomes and equip new ones for productive work (Kissi, Dainty & Tuuli, 2013). Transformational leaders provide intellectual stimulation, culture building, individual support, vision building, modeling positive behavior and holding a high performance for the employees.
d. Seeks to avoid coercion
Transformational leaders do not take advantage of their position to influence or control others. This type of leadership prefers inspiration as a motivator for change to force or any other manipulative style to achieve results. These leaders apply the humanistic concerns approach to bring hope back and this gives employees strength and urge to work hard in achieving the company’s goals.
1.2 Weaknesses of Transformational Leadership
a. Focuses on Individual Needs
A transformational leader always looks for adversity since more opinions and experiences result in more innovation. For transformational leaders to look for diversity, they encourage employees to engage in vocational enhancement opportunities such as seminars, formal classes, and workshops (Anderson & Sun, 2015). The leader mainly focuses on the needs of an individual instead of the team which implies one team member tends to get more attention than others. That brings about mistrust from the affected team members and this affects the productivity levels of the firm
b. Result to Wrong Decision-making
Transformational leaders can stimulate their followers’ mind and make them comply and support their plans and actions with the authority given to them (Syrek, Apostel & Antoni, 2013). In some instances, this leaders may make abrupt and harsh decisions out of emotions which can be harmful to people who have a direct relationship with the organization. And since these leaders are trusted by people and have the ability to entice others, decisions that do not favor the majority can be carried out which may have negative implications.
References:
Anderson, M. H., & Sun, P. Y. (2015). The downside of transformational leadership when encouraging followers to network. The Leadership Quarterly, 26(5), 790-801.
Du, S., Swaen, V., Lindgreen, A., & Sen, S. (2013). The roles of leadership styles in corporate social responsibility. Journal of business ethics, 114(1), 155-169.
Kissi, J., Dainty, A., & Tuuli, M. (2013). Examining the role of transformational leadership of portfolio managers in project performance. International Journal of project management, 31(4), 485-497.
Lanaj, K., Johnson, R. E., & Lee, S. M. (2016). Benefits of transformational behaviors for leaders: A daily investigation of leader behaviors and need fulfillment. Journal of Applied Psychology, 101(2), 237.
Mahdinezhad, M., & Suandi, B. (2013). Transformational, Transactional Leadership Styles and Job Performance of Academic Leaders. International Education Studies, 6(11), 29-34.
Syrek, C. J., Apostel, E., & Antoni, C. H. (2013). Stress in highly demanding IT jobs: Transformational leadership moderates the impact of time pressure on exhaustion and work–life balance. Journal of Occupational Health Psychology, 18(3), 252.

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