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MGT5PLS Project Leadership

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MGT5PLS Project Leadership

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Course Code: MGT5PLS
University: La Trobe University

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Country: Australia

In this think and reflect, you are asked to think about a project in a care providing organisation (an aged care facility located in Melbourne) relating to developing new services for older people with special needs. Imagine, you are asked to lead this project that focuses on purchasing new rehabilitation tools and equipment, implementing technological options to monitor older people with special needs and provide feedback to nurses and finally increasing the older people’s, their family members’ and the care providing organisation’s satisfaction. Based on this case, please address the following questions:
• Who are the stakeholders in this project? How do you approach them and communicate with them? How do you communicate ethical concerns behind monitoring older people with the stakeholders?
• The project is almost done and you realised that the level of satisfaction among stakeholders is low. Provide some examples that may have caused this dissatisfaction. How do you communicate these causes and their impacts with different types of stakeholders? 

Stakeholders in the project




First aid charities and institution

Offering first aid services to our client in case of the emergency case requiring first aid

The red cross organization and the St. Johns Ambulance

Health charities and specialist health charities

Provision of health awareness on certain diseases and free treatment

Cancer research Australia, Diabetes awareness organization Australia




Home care providers

Providing assistance on wheel movement, feeding, and company

Employed home care provider individual

Granting agencies

Offering grants to run the care services

Community foundations

To approach the above the mentioned stakeholders and communicate with them regarding the purchase of new rehabilitation tools and equipment, implementation of existing technology options that can monitor older people with special needs and provide feedback  to our nurses, I would use two approaches or paths to reach the relevant stakeholders. These are the least resistance path and taking the high road path or stakeholder approaching method. For the least resistance method, it would be applicable to ensure that no waves are made in stakeholders and would simply report to closes ones on a regular basis, the closest one, in this case, are Health charities and specialist health charities, Hospitals, Home care providers and Granting agencies
For the project to be successful and more importantly monitoring of the older people, it will be important to communicate to the stakeholder in the same. To reach each and every stakeholder on ways of using technology to monitor the old age, I would use the following ways to pass the information and address the ethical concerns, (Darter, 2014)

Creating an environment where the nurses can speak up: with this method, I will call upon the entire stakeholder for a discussion and decision-making meeting, where the nurses will address them, raising ethical questions concerning the need to monitor aged people with better technological tools.
Providing ethics experts relating to the need to monitor old age to talk to the stakeholders. They can be ethics professionals who are clinical professionals. (Rowland, 2018)

Causes of dissatisfaction among stakeholders

Lack of communication and feedback to the stakeholder after the success of the key activities they were involved in like granting loans to run these technology devises used to monitor the aged group of the needy. (Wood, 2014)
Change in scope

The best way to communicate the causes of this dissatisfaction to the stakeholders would engage them in a meeting to address them why such has occurred.
Darter, K., 2014. THREE PATHS TO APPROACHING STAKEHOLDERS. Project management, 3(1), p.21.
Rowland, M., 2018. How to communicate effectively with stakeholders in project management. Project management, 8(1), p.23.
Wood, D., 2014. Best Practices for Addressing Ethical Issues and Moral Distress. Healthcare, 2(3), p.9.

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