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MLC101 Busines Law
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MLC101 Busines Law
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Course Code: MLC101
University: Deakin University
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Country: Australia
Question:
Discuss about the External Dispute Resolution in Energy Market.
Answer:
Introduction:
The short essay described according the above statement related to the Alternative dispute resolution (ADR). ADR is process of resolving all the disputes related with family, business, and consumers before that goes to a court or tribunal. Parties use the ADR methods for a quick result which also private and less expensive than trial. Alternative Disputes Resolution provided the benefits according the process of Mediation, Expedited Arbitration, Expert Determination, Negotiation and Conciliation (Ag.gov.au 2017).
Alternative Dispute Resolution (ADR) is the resolution of disputes where an independent person who can be an ADR practitioner, helps people to sort out any kind of disputes in between them. It is help to solve any disputes before it process to a court or tribunal (Benvenuti Consults and Whiteman 2016). ADR has work as a third person, which never relates with the decision made by a court or tribunal. Resolving disputes process when fails to perform, ADR offers solving ways to consumers (Ag.gov.au 2017).
Alternative Dispute Resolution (ADR) has the most common principles of accessibility, independence, transparency and cost. In international sector OECD E-commerce, produce safe guidelines for ADR, which give best resolution of the dispute (Ag.gov.au 2017). The International Standards Organisation (ISO), which is one of the most successful ADR, develops their standards and growth on dispute resolution. In national sectors, some OECD member countries also developed the resolution of disputes in ADR schemes. Like – in the year 1997, the Australian Government introduced Benchmarks for Industry-Based Customer Dispute Resolution Scheme, which developed their industries through dispute schemes, consumers groups, government and enforcement authorities (Ag.gov.au 2017). The National Alternative Disputes Resolution Advisory Council (NADRAC) has also growth their standards and principles of ADR with government and private sectors (Ag.gov.au 2017).
In this process parties can learn their aims and interest about each other
ADR always provide proper model of resolving disputes, which helps people in future to operate disputes.
Increase the controlling participation process and give suitable results.
Helps to work according the participant’s need where they invest their time and efforts.
Helps for provide a clear and fair process.
Mediation: This is a process where parties can operate with an individual mediator. They listen to each other, work on the disputes and needs for resolve (Benvenuti , Consults and Whiteman 2016). A mediator can be suitable if they make a proper and respectful discussion, showing the safe presence for each other, able to control own outcome, maintain good relation, keep their discussion confidential and work according modern discussion.
Expedited Arbitration: In arbitration process, parties can present or displays their facts to the arbitrator who acts as an individual person. This is a basic formal process than mediation. Here, parties can involved directly and broadly for producing their facts or evidence to a dispute resolution practitioner (Benvenuti , Consults and Whiteman 2016).
It has own consensual nature. In arbitration, parties must agree to fix their differences according the disputes (Donaldson 2014).
It must be a private procedure where the arbitrator must non-governmental and never involved with the state court system.
The proper flexible process should apply on the dispute solution.
Arbitration process always showed determination of rights towards the parties.
Expert Determination: It is a procedure where disputes cam be comply between parties according the agreement or contract. The determination must be irrevocable.
Negotiation: Negotiation is another form to resolve disputes in ADR.
Listen to both parties and recognized important issues
Develop on the dispute issues
Fixed a goal to work according the agreement
Only produce final decision after the end of negotiation.
To look after when and how the negotiation process took place and made the decisions.
Consult with the negotiator for communicates directly or assisted by any representative.
Its duty of a negotiator, to communicate with the parties before process the negotiation. They set a proper procedure before processing the negotiation process. They must be faithful to their work and perform properly for dispute issues (Creutzfeldt 2014). They always give the outcome which always beneficial for the parties.
Conciliation: In ADR, the parties can conciliate with a conciliator for solving the dispute issues (Creutzfeldt 2014). Its work according:
Listening to both the parties and work for the disputes
According the both parties consultation toward the agreement and work properly
Develop or flourish issues for resolving the disputes
Collecting expert advices and legal consequences
Conciliation can be appropriate when parties want to involve a third party for resolving the disputes. Conciliators have also some duty toward the people. They also work as mediator (Creutzfeldt 2014).
The Alternative Dispute Resolution gives their services in Australia for providing their separate assignment for resolving the issues. It has developed their aspects in industries for domestic and international business (Creutzfeldt 2014). ADR not only work with industries but also resolve the issues in commercial, family and workplace disputes which is cheaper, faster, and comfortable which is better that going to court or tribunal. The ADR has already given their services toward the industries from last five years in Australia. The industries growth their business aspects with the involvement Of ADR and resolve the disputes for a better future in business industries (Donaldson 2014). In addition, the litigation of excessive cost and growth of business help the country for settle their relation internationally. It always work confidentially which always help the country for doing better performance in business sector and never damage the relationships between them . Alternative Disputes Resolution provided the benefits according the process of Mediation, Expedited Arbitration, Expert Determination, Negotiation and Conciliation. Since the Resolve to resolve report by the National Alternative Disputes Resolution Advisory Council ( NADRAC) has publishes in 2009 , the ADR had growth their promotions in at various levels of the government. At the Federal level, people resolve their disputes according the Civil Dispute Resolution act 2011. They took care about the disputes before that commence to a court or tribunal.
ADR works with the issues with the consumer disputes. Here, consumer first complain or point out the disputes. Then if that fail to perform then consumer can choose an independent complaints body like the National Consumer Agency. In this agency, ADR works on disputes.
Conclusion
This assessment provides the information about how the Alternative Dispute Resolution works in resolving disputes. Their modern process of resolving applied not only Australia, but worldwide they works every disputes like family, organisation, business, consumer and every possible matter that disputes may resolve without going to a court or a tribunal. In that essay it is briefly described how ADR works internationally and domestic consumer transaction with the parties and as well as the resolving the disputes.
Reference
Alternative dispute resolution | Attorney-General’s Department. [online] Availableat: https://www.ag.gov.au/LegalSystem/AlternateDisputeResolution/Pages/default.aspx [Accessed 18 Apr. 2017].
Benvenuti, J., Consults, J.B. and Whiteman, C., 2016. Consumer access to external dispute resolution in a changing energy market.
Creutzfeldt, N., 2014. Alternative Dispute Resolution for Consumers.
Donaldson, L., 2014. Alternative dispute resolution. ADR, Arbitration, and Mediation, p.91.
Fiadjoe, A., 2013. Alternative dispute resolution: a developing world perspective. Routledge.
Gill, C., Williams, J., Brennan, C. and Hirst, C., 2014. Models of alternative dispute resolution (ADR). A report for the legal Ombudsman. Queen Margaret University Retrieved from.
Ipaustralia.gov.au. (2017). Alternative dispute resolution for Australian business | IP Australia. [online] Available at: https://www.ipaustralia.gov.au/about-us/news-and-community/news/alternative-dispute-resolution-australian-business [Accessed 18 Apr. 2017].
Mackie, K.J. and Mackie, K. eds., 2013. A handbook of dispute resolution: ADR in action. Routledge.Moens, G.A. and Evans, P., 2015. An Australian Perspective on Arbitration and Dispute Resolution in the Resources Sector. In Arbitration and Dispute Resolution in the Resources Sector (pp. 1-5). Springer International Publishing.
Spencer, D. and Hardy, S., 2014. Dispute Resolution in Australia: cases, commentary and materials. Thomson Reuters.
Trakman, L.E., 2014. Investor-State arbitration: evaluating Australia’s evolving position. The Journal of World Investment & Trade, 15(1-2), pp.152-192.
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