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NZDB 5212 Leading Business Activities And Change

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NZDB 5212 Leading Business Activities And Change

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Course Code: NZDB 5212
University: Unitec Institute Of Technology

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Country: New Zealand

Identifying potential employment opportunities- job search skills workshops- understanding the job market-providing helpful tools around job search
The four key characteristics of team leader include (Bradley et al., 2013):

Being able to leverage power and influence over the team
Have  higher tolerance of  stress
Have stronger grip on reality
Making use of curiosity to learn constantly

Through leveraging their power and influence, the team leader will be able to ensure not only a successful practicum experience but also work placement for the students as a part of the activities of the ICL job search business for the students (icl.ac.nz, 2018).  The higher tolerance level of stress helps the team leader in gaining progressive responsibility around people. This particular characteristic when applied to the business activities related to the job search hub helps the present and the alumni students in feeling secured, safe and valued during especially in the activities surrounding the job search. Team leaders having a strong grip over reality create healthy and motivated students, as they remain assured that there exist an in-house centre for placement that would effectively guide them in the job search in the chosen area of the study. Curious team leaders enable the team in learning constantly and performing better. The team leader can use this characteristic in the job search business to provide necessary assistance for full time and part assistance to the students along with ensuring that they learn necessary skills like resume writing, grooming, and opportunity building. 
The knowledge of principles and the practice of human resource and operations find application for the enhancement of the efficiency and the effectiveness of the ICL job search hub in the following manner:

 To ensure effectiveness of the ICL business the human resource and the top leaders should set clear vision and expectation for a project. There are three related elements in this regard (Armstrong & Taylor 2014). The first includes the creation of the clear vision for future facility that not only describes the purpose for the creation of the job search hub and the means that aligns it with the larger vision and mission of ICL Graduate Business School. The second focuses on the development of guiding principles that helps in translating vision into specific operational and strategic objectives. The third implies establishment of performance target for futuristic facilities.
Identify opportunities of improvement by accessing current operations of the ICL job search business. Gaps existing between industry benchmarks and current performance should have documentation for the scope of improvement. A critical aspect in this regard represents thorough understanding of the cost structure of the organization. This will enable the operations manager and the human resource in pinpointing the opportunities for improvement in context of industry benchmark, establish targets for performance improvements and project accurately the influence of future service on the cost of operation (Hill, Jones & Schilling, 2014).  
 Adopt operations driven and structured facilities for the planning process. This involves defining the key concepts of operation of the ICL job search business, establishing the plan of performance for the functional area, designing of critical process within major function and identification of the critical enablers of the business (Hrebiniak, 2013).
To ensure broader ownership and participation of the process of planning for entailing promotion and establishment an ownership sense amongst the vital internal and the external stakeholder of the business. This involves creation of a structured plan for communication, involvement of staff in the external benchmarking for identification of best practices for the business, usage of technology for communication, conduction of forums for the students (Mahadevan, 2015). 

The most effective leadership style used for leading a team and implementation of business activities is the transformational leadership style (Onorato, 2013). Here the leaders take the responsibility of motivating the employees and thereby enhance efficiency and productivity through higher visibility and communication.
Transformational leadership has certain advantages and disadvantages over transactional and autocratic leadership (Engelen et al., 2015). Transactional leadership refers to a style where the leaders ensures compliance through both punishments and rewards while autocratic leadership represents an authoritarian leadership where the leaders control all the decisions with hardly any input from the group members.
The advantages include (Noruzy et al., 2013)

Quicker formulation of the vision: The approach stands apart from the other styles of leadership as it possess the ability of quicker access to the current organizational situation and thereby formulate vision for the organizational growth and improvement.
Promotion of Enthusiasm: The approach helps in the creation of an enthusiastic work ambience that helps in driving a organizational with innovation and change.
Usage of Inspiration for Motivating People: This approach aligns the vision of the leadership with the ability inspiration and motivation thereby leading to the optimization of performance.

The disadvantages include (Kissi, Dainty & Tuuli, 2013):

Challenges of Detail Orientation: These leaders are known for having visions of bigger picture but at times, they do struggle with the detail orientation. These leadership style unlike the other styles requires support from organized and detail orientated people to help the leaders in moving towards the right direction
Overlooking Truth and Reality: This leadership approach depends on emotion and passion and hence they seem to overlook the truth and the reality. This also restricts their urge for logical reasoning and delving in research.
Leads to Abuse: This leadership style is powerful but its implementation is not always for the common or moral good.

Effective team leaders do use organizational resources in an efficient manner. The following is a list of resources showing how the team leaders in terms of the job search hub can effectively use them for an ICL student.
Technology is a resource that the leaders can use to automate system of the ICL job search hub and thereby reduce the volume of text messages, emails and phone calls by close to half thereby allowing team members to spend more with the students (Camisón & Villar-López, 2014). Technology also allows for easy and quick check in. New technological solutions at the ICL job search hub can act beneficial, as it will help in tracking outcomes and building database. It also helps in building network with the students by allowing them to have a virtual access of the various job fairs within a particular city. Therefore, technology as a resource not only benefits the business but also its students and employees.
Physical Resources
The physical resources of a business represent the tangible items that are available and necessary for the effective functioning of a business (Cai & Yang, 2014). These items occupy space, have value and find an application in business operation. In other words, the physical resources represent man made equipments or tools for the day-to-day business activities of ICL job search hub for students. These resources help in providing the ICL business with the ways of performing business process. The job search hub of IC operates as the in-house centre for placement that supported the students of the ICL Graduate Business School in achieving employment in the chosen field of the study through either accessing the self-help website for the learners or in houses support from the staffs or team. Physical resources can not only provide the staffs but also help the student in enjoying a physical workspace where both would act healthy, happy, and productive.
Human Resource
The human resource represents the specific category of people who helps in the execution of the operations plans for a business (Hoque, 2013). In other words, human resource department helps in operating and running the ICL job search business. The human resource ensures alignment of the strategy around the vision and values of the organization thereby driving the behavior and the motivation of the people. To ensure smooth running of job search hub, HR ensures driving the right kind of conversations regarding culture and its evolution in support of strategy. The human resource department can also help the leaders of ICL job search hub in clearly articulating and identifying the people and the talent factors of organizational strategy.
Time is a resource that can contribute to performance of the job search hub of ICL in terms of the creation of yearning and renewed rigor for constant learning and application of newer strategies through development, growth and research within a specific period (Goetsch & Davis, 2014). Time when tied to each of the activity of a business helps in setting smarter goals and thereby evaluating its success. In other words, proper management of time not only reduces the stress level but also helps in being more productive with lesser mistakes.
 Financial Resources  
Financial resource is one of the key factors necessary for the performance of ICL job search hub. This is because as the business matures and grows, it requires increasing amount of cash for financing its growth. Budgeting and planning is one the crucial factors for meeting such financial needs (Saeidi et al., 2015). It is up to the financial managers who decide whether to ensure internal or external funding as per the requirements of the business. To run the business of the job search ICL hub, it is vital for finding an appropriate fund source at lowest cost so that there is control on the cost of the capital of the company and prevents the balance sheet from becoming highly leveraged with the debts that might have a negative impact on the credit rating.
The three Cs necessary for leading a team in entity and engaging the stakeholders effectively includes (Maruping et al., 2015):

Communication:Teams having proper communication are able to complete a project more efficiently and quickly compared to the others.. Thus, effective communications allows the team members in understanding their responsibilities and roles.
Cooperation:Team leaders continuously try to instill cooperation and teamwork for ensuring effective and seamless operations. Cooperation amongst the team members is necessary for working in a coordinated manner.
Collaboration:This refers to the group of the individuals who works towards the common goals based on the sharing of common beliefs. Collaborative team members spends considerable amount of time in discussing their accomplishments as a team and thereby setting the individual and team for achieving the vision. 

The three C’s contributes to the effective implementation of the business activities and achievement of the team goals of the job search hub in the following manner:
Communication: Teams becomes isolated due to the lack of the cross team communication (Hoch & Kozlowski, 2014). If the teams are unaware of their doings and the challenges faced then it can lead to the implementation of a solution that is great for the team but not suitable for the entire end-to-end process. The more a team knows about the needs and the work of the others, the more they are able to consider their work. The effective implementation of communication in ICL business of job search will help in providing support and assistance to the present and the alumni students in various actives revolving job search in an effective manner. Effective communication enables the managers of the business in having links to the higher education, network with the practicum providers and the other relevant stakeholders. Communication also ensures that the students receive successful placement related to work along with necessary practicum experience thereby leading to the achievement of their goals. Besides, through effective and proper communication the staff members are able to provide necessary advice surrounding the career moves undertaken by the students, aspiring for progress within the current employment.
Cooperation: In times of need, teams should help each other in the achievement of the business objectives (Liang, Shih & Chiang, 2015). The team should not be completely occupied or overloaded so are left with hardly any time in helping the others. Implementation of cooperation in the job search hub for the ICL students would help the team in operating as an effective centre for placement thereby supporting the students in achieving employment in their specialised fields through either self-reliant website for the learners and through effective in house assistance by the team or staffs. 
Collaboration: This refers to higher cooperation levels and being proactive in the seeking of opportunities for helping team members share the best practice and the idea (Larivière et al., 2015). One of the means of boasting collaboration lies in knowing one another in terms of working styles and strengths. Collaboration can help the ICL job search hub in providing assistance for the full time and the part time employment. It would also enable in effectively providing internship placements based on practicum requirements of courses pursued. 
Analytical Skills include:
Creativity: This involves the use of original ideas or imagination for creating something new.
Communication: This refers to the act of conveyance of meanings from one group or entity to another using semiotic rules and signs.
Critical Thinking: This refers to the objective analysis of the facts for forming judgements.
Data Analysis: This refers to the process of cleansing, inspecting, modelling and transformation of data with the target of discovering necessary information, informing the conclusions and supporting the decision-making.
Research: This refers to the systematic and creative work undertaken for increasing the knowledge stock and devise newer applications. 
Problem Solving Skills Includes:
Problem Identification: This refers to the clear expression about a condition that needs improvement. 
 Structuring: This involves the construction or arrangement as per the plan 
Possible Solutions: This involves the course of action that helps in transforming a current situation into one for achieving the objectives.  
Decision-making: This refers to the process of making important decisions
Implementation and Monitoring: Implementation refers to the means of putting a plan into action while monitoring involves systematic and ongoing information that helps in strengthening implementation.  
The challenges clients might face while using the online job search hub lies in keeping track of the automated response from the employers. The team can solve this by undertaking an analysis of data, critical thinking and up taking a proper communication with the students.   
Meetings can contribute to managing stakeholder’s relationship in the following manner (Bourne, 2016):
Actively Building Stronger Relationships from the Beginning: Meetings help in sharing the vision with the stakeholders on a continuous basis
Involving Stakeholders: Meetings enables stakeholders in feeling involved when they are asked for advice on how to serve them
Ensures Clear Communication about Project Scope: Meeting enables the managers and the stakeholders to remain in the same position that implies business leaders can deal with challenges before even they arise
Dealing with Stakeholders who remain Resistant to Change: Regular meetings enables the resistant stakeholders to understand the project scope and explain their influence in shaping the project. 
Dear Manager and Employee Agent,
This is an email regarding the information based on the meetings with the internal and the external stakeholder on the current issues faced by the job search hub relating to the ICL students. The current issues include:

Lack of Enough Information: The job search hub lacks enough information regarding the potential employers.
Duplication of the Jobs: There are times when the managers of the business faces problem in reaching the employers for identifying who posted the job.
Lack of Feedback: There are times when a sent application does not receive proper feedback thereby keeping the students awaiting.

The current issues can however be overcome by deletion of fake profile, filtration of the potential resume and adopting facilities of video interview. 
Thanks and Regards,
Armstrong, M., & Taylor, S. (2014). Armstrong’s handbook of human resource management practice. Kogan Page Publishers.
Bourne, L. (2016). Stakeholder relationship management: a maturity model for organisational implementation. Routledge.
Bradley, B. H., Klotz, A. C., Postlethwaite, B. E., & Brown, K. G. (2013). Ready to rumble: How team personality composition and task conflict interact to improve performance. Journal of Applied Psychology, 98(2), 385. https://dx.doi.org/10.1037/a0029845
Cai, S., & Yang, Z. (2014). On the relationship between business environment and competitive priorities: The role of performance frontiers. International Journal of Production Economics, 151, 131-145. https://doi.org/10.1016/j.ijpe.2014.02.005
Camisón, C., & Villar-López, A. (2014). Organizational innovation as an enabler of technological innovation capabilities and firm performance. Journal of business research, 67(1), 2891-2902. https://doi.org/10.1016/j.jbusres.2012.06.004
Engelen, A., Gupta, V., Strenger, L., & Brettel, M. (2015). Entrepreneurial orientation, firm performance, and the moderating role of transformational leadership behaviors. Journal of Management, 41(4), 1069-1097. doi/abs/10.1177/0149206312455244
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence. Upper Saddle River, NJ: pearson.
Hill, C. W., Jones, G. R., & Schilling, M. A. (2014). Strategic management: theory: an integrated approach. Cengage Learning.
Hoch, J. E., & Kozlowski, S. W. (2014). Leading virtual teams: Hierarchical leadership, structural supports, and shared team leadership. Journal of applied psychology, 99(3), 390. https://dx.doi.org/10.1037/a0030264
Hoque, K. (2013). Human resource management in the hotel industry: Strategy, innovation and performance. Routledge.
Hrebiniak, L. G. (2013). Making strategy work: Leading effective execution and change. FT Press. 
icl.ac.nz. (2018). Retrieved from https://www.icl.ac.nz/
Kissi, J., Dainty, A., & Tuuli, M. (2013). Examining the role of transformational leadership of portfolio managers in project performance. International Journal of project management, 31(4), 485-497. https://doi.org/10.1016/j.ijproman.2012.09.004
Larivière, V., Gingras, Y., Sugimoto, C. R., & Tsou, A. (2015). Team size matters: Collaboration and scientific impact since 1900. Journal of the Association for Information Science and Technology, 66(7), 1323-1332. doi/abs/10.1002/asi.23266
Liang, H. Y., Shih, H. A., & Chiang, Y. H. (2015). Team diversity and team helping behavior: The mediating roles of team cooperation and team cohesion. European Management Journal, 33(1), 48-59. https://doi.org/10.1016/j.emj.2014.07.002
Mahadevan, B. (2015). Operations management: Theory and practice. Pearson Education
Maruping, L. M., Venkatesh, V., Thatcher, S. M., & Patel, P. C. (2015). Folding under pressure or rising to the occasion? Perceived time pressure and the moderating role of team temporal leadership. Academy of Management Journal, 58(5), 1313-1333. doi/abs/10.5465/amj.2012.0468
Noruzy, A., Dalfard, V. M., Azhdari, B., Nazari-Shirkouhi, S., & Rezazadeh, A. (2013). Relations between transformational leadership, organizational learning, knowledge management, organizational innovation, and organizational performance: an empirical investigation of manufacturing firms. The International Journal of Advanced Manufacturing Technology, 64(5-8), 1073-1085. doi 10.1007/s00170-012-4038-y
Onorato, M. (2013). Transformational leadership style in the educational sector: An empirical study of corporate managers and educational leaders. Academy of Educational Leadership Journal, 17(1), 33.
principles and the practice of human resource
Saeidi, S. P., Sofian, S., Saeidi, P., Saeidi, S. P., & Saaeidi, S. A. (2015). How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction. Journal of business research, 68(2), 341-350. https://doi.org/10.1016/j.jbusres.2014.06.024

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